Privacy Policy
Privacy Policy
Website: https://olgabloor.com
Email: deskinfo@olgabloor.com
At Olga Bloor, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through https://olgabloor.com. By using our website, you agree to the terms of this policy and consent to the practices described herein.
We are committed to ensuring that your personal data is handled securely, transparently, and in compliance with applicable data protection laws.
1. Information We Collect
When you visit our website, we collect both personal and non-personal information to provide a smooth and personalized shopping experience. The types of data we may collect include:
- Personal Information:
Your name, billing address, shipping address, email address, phone number, and payment details (such as credit or debit card information) when you make a purchase or create an account. - Non-Personal Information:
Browser type, IP address, device type, operating system, and browsing behavior such as pages visited, time spent, and clicks made on our site. - Cookies and Tracking Technologies:
Our website uses cookies, web beacons, and similar technologies to store information about your preferences and analyze user behavior. These technologies help us improve functionality, enhance user experience, and tailor our marketing efforts.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Processing Orders: To process payments, ship products, and provide order confirmation and updates.
- Customer Service: To respond to inquiries, address complaints, and provide after-sales assistance.
- Personalization: To recommend products and tailor your browsing experience based on your preferences.
- Marketing Communications: To send promotional offers, newsletters, and updates (only if you have opted in).
- Website Improvement: To analyze site traffic, identify trends, and optimize our website’s design and performance.
- Fraud Prevention: To protect our website and customers against fraud, unauthorized transactions, and abuse.
We do not sell, rent, or trade your personal information to third parties. Your data is used exclusively for purposes that enhance your experience with Olga Bloor.
3. Legal Basis for Processing
We process your personal information under the following lawful bases:
- Contractual necessity: To fulfill our obligations when you make a purchase.
- Legitimate interests: To improve our products, services, and website functionality.
- Consent: When you voluntarily subscribe to newsletters or agree to marketing communications.
- Legal obligation: To comply with applicable laws, such as tax or accounting regulations.
4. Data Sharing and Disclosure
We may share your information with trusted third-party service providers who assist us in operating our business. These include:
- Payment processors (for secure payment handling)
- Shipping and logistics partners (to deliver your orders)
- Email service providers (for order and marketing communications)
- Analytics services (for understanding website performance)
These third parties are contractually obligated to protect your personal data and are prohibited from using it for any purpose other than those outlined in this policy.
We may also disclose your information when required by law, to comply with legal proceedings, or to protect our rights, property, and safety.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy. Typically, we retain order and transaction records for five (5) years to comply with tax and accounting laws.
When data is no longer required, it is securely deleted or anonymized to prevent unauthorized access or misuse.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request updates or corrections to inaccurate information.
- Deletion: Request that we delete your personal data when it is no longer necessary.
- Restriction: Request limits on how we use your information.
- Withdrawal of Consent: Opt out of marketing emails or revoke previously given consent.
To exercise any of these rights, please contact us at deskinfo@olgabloor.com. We will respond to your request within a reasonable timeframe, typically within 30 days.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. These include SSL encryption, secure payment gateways, password protection, and restricted access to personal data.
While we take every precaution to protect your information, no system can guarantee 100% security. Therefore, we cannot be held responsible for unauthorized access resulting from factors beyond our control, such as network failures or user negligence.
8. Cookies and Tracking Technologies
Cookies are small files stored on your device that help us improve website performance and tailor user experience. By using https://olgabloor.com, you consent to our use of cookies unless you choose to disable them in your browser settings.
We use cookies for the following purposes:
- To remember your preferences and shopping cart contents.
- To personalize your shopping experience.
- To analyze visitor behavior and improve our marketing campaigns.
You can manage or delete cookies anytime through your browser settings. However, disabling cookies may limit certain features of our website.
9. Third-Party Links
Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to Olga Bloor. We are not responsible for the content, privacy practices, or data collection methods of external websites. We encourage you to review their policies before providing any personal information.
10. Updates to This Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be reflected on this page, with an updated “Last Modified” date. By continuing to use our website after such updates, you acknowledge and accept the revised terms.
The most recent version of this policy will always be available at https://olgabloor.com.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at: